In an effort to make banking providers extra accessible, state-owned Punjab National Bank (PNB) stated it has launched banking providers by WhatsApp for each prospects and non-customers. To activate the banking facility on WhatsApp, prospects have to first save the official PNB’s WhatsApp quantity +919264092640 of their cellphone e-book and provoke a dialog (on WhatsApp) by sending a hello/whats up to this quantity, the financial institution stated in a press release.
Earlier than beginning a dialog, buyer should guarantee to test “inexperienced tick” together with PNB’s profile identify on WhatsApp to make sure that this can be a real WhatsApp banking account, it stated.
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At current, it stated, PNB would offer non-financial providers akin to stability inquiry, final 5 transactions, cease cheque, request cheque e-book to its account holders by the WhatsApp banking service.
Different informative providers that will be supplied to each account and non-account holders embrace on-line account opening; enquiring financial institution deposit and mortgage merchandise, digital merchandise, NRI providers; finding department/atm, opt-in, opt-out choices, it stated.
The WhatsApp banking service might be out there 24×7, together with holidays, on each android and iOS-based cellphones.
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