In a media assertion on Thursday, Singtel mentioned it was knowledgeable by third-party vendor Accellion that its file sharing system FTA (File Switch Equipment) was “illegally attacked by unidentified hackers”.
FTA is a standalone system used to share info internally and with exterior stakeholders, mentioned Singtel.
“Accellion has knowledgeable that this incident is a part of a wider concerted assault towards customers of their file sharing system,” the Channel Information Asia reported quoting Singtel launch.
“Buyer info might have been compromised. Our precedence is to work immediately with clients and stakeholders whose info might have been compromised to maintain them supported and assist them handle any dangers.
“We’ll attain out to them on the earliest alternative as soon as we establish which recordsdata related to them had been illegally accessed,” mentioned Singapore Trade-listed Singtel.
The corporate has since suspended using the system, it added. It has additionally began investigations, and is working intently with cyber safety specialists and related authorities, together with the Cyber Safety Company of Singapore.
In a press launch, Accellion mentioned it has patched all identified vulnerabilities exploited by the hackers and added new monitoring and alerting capabilities to flag anomalies related to the assault vectors.
Singtel mentioned the breach was an remoted incident involving the third-party system, and that its core operations stay “unaffected and sound”.
“We now have since suspended all use of the system and activated investigations, working intently with cyber-security specialists and the related authorities, together with the Cyber Safety Company of Singapore, which is offering further steerage,” The Straits Instances quoted the telco as saying.
